Personal remote support

Help, right on your screen.

Please download the support software only after we have asked you to do so. We will guide you through the next steps by phone.

Before we connect

You stay in control.

Remote access is started only for an agreed support case and requires your active cooperation.

01

By appointment only

Do not start an unsolicited session. We first clarify whether remote support is suitable.

02

Protect private data

Close documents, emails and applications that are not needed for the support case.

03

End at any time

You can see the connection and end the session directly in the support software.

The download is provided by the external service my.splashtop.eu. No connection to Splashtop is made until you click the download button.